var policy='<h2>Shipping Policies</h2><b>Order processing &amp; shipping</b><br />Your order is processed and shipped within 2 business days upon  reception of your payment.<br>Depending on your location in the continental USA, your order might take up to 8 business days to arrive at your door steps. Rush Delivery is also available.<br> Rates are higher for DHL Rush Service and all shipments outside the continental U.S<br><br><b>Order Tracking</b><br>You can verify the status of your order once it is shipped. We will provide you a&nbsp; tracking numberso you can check the status of your package online. <br><b>Note</b>: Items under 1 pound may be shipped Parcel Post First Class. Items shipped Parcel Post First Class cannot be tracked.<br><br><b>Merchandise Return or Replacement</b> </b><br />To  return&nbsp; defective items for credit or replacement, simply <a href="http://www.figurinescollectors.com/contact.html"  class="norm">contact us</a> within 15 days of reception of your package. Non-defective merchandise returns will incur a 15% restocking fee, and must also be returned within 15 days of receipt. <br><br><b>Conditions</b><br />Non-defective merchandise must meet the following conditions to qualify for return acceptance. <br>* Merchandise must be in its original minimum inner pack quantity, as shipped in our warehouse. <br>*Broken quantity inner packs are not returnable. <br>*Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.<br /><br />Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.<br /><br><b>Items with guarantees or warranties </b><br />If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.<br /><br><b>Items damaged during shipment </b><br>All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please <a href="http://www.figurinescollectors.com/contact.html" class="norm">contact us</a> within 15 days of the date of reception of your order, and your claim will be processed immediately. <br /><br /><b>Note</b>: Established procedures by UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim.<br><br>For Transactions made by check, we charge $30 for return check fee.<br></span>';

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